Great-English conversation: Booking a hotel room

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May 8, 2022

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Learn how to book a hotel room in English.
Hotel reservation conversation in English video.

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Script:
R: Good morning. Welcome to Capitol Hotels in Washington, D.C.
C: Hi, good morning. I’d like to make a reservation for the third weekend in September. Do you have any vacancies?
R: Yes sir, we have several rooms available for that particular weekend. And what is the exact date of your arrival?
C: The 24th.
R: How long will you be staying?
C: I’ll be staying for two nights.
R: How many people is the reservation for?
C: There will be two of us.
R: And would you like a room with twin beds or a double bed?
C: a room with one bed will be just fine.
R: Alright… It looks like we have several rooms available. Would you care for a room with a balcony?
C: A single room with no balcony will suit our needs just fine. I did notice on your website that you
have a pool and an exercise room. Are these facilities available for all hotel guests?
R: Yes, all hotel guests are allowed access to those facilities. The hotel stay also includes breakfast. We have a restaurant on-site that also serves lunch and dinner, but those meals are not included in your lodging fee.
C: Okay, that’s fine.
R: Your room is five hundred and eighty dollars per night. Now what name will the reservation be listed under?
C: Charles Bennett.
R: Could you spell your last name for me, please?
C: Sure. B-E-N-N-E- T-T
R: And is there a phone number where we can call you?
C: Yes, my cell phone number is 555-76283.
R: Great. Now I’ll need your credit card information to reserve the room for you. What type of card is it?
C: Visa. The number is 626135472.
R: And what is the name of the cardholder?
C: Charles T. Bennett.
R: Alright, Mr. Bennett, your reservation has been made for the twenty-fourth of December for a room with a single bed. Check-in is at 2 o’clock. If you have any other questions, please do not hesitate to call us.
C: Great, thank you so much.
R: My pleasure. We’ll see you in December, Mr. Bennett. Enjoy the rest of your week!